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Latest Posts

 
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Dispelling the Chimera of Self-Awareness

By the time we’ve been in the workforce a couple years, most of us begin to get solicited and unsolicited feedback on our personal behavior. Sometimes it’s painful, but sometimes it’s wonderful. Recently, I chuckled over the fact that when one Gen-Yer left a firm to go to another, he heard some marvelous words: he was being referred to as the “golden boy.” That was great for his ego, especially since he was unaware of how many of his colleagues from his last firm saw him.

Self-awareness
That experience, however, illustrates a very important point. Very few of us have a rich understanding of self-awareness. Instead, it’s a chimera: a fantasy, built on delusion or just plain ignorance. Yet, self-awareness colors all the messages we send, profoundly affecting the conversations and the way we communicate with others.

The obvious implication of this is that the more self-awareness, the better we’re able to send effective messages and engage in successful conversations. In short, our needs, which are the bricks and mortar of self-awareness, are inevitably front and center in our awareness. So it’s safe to say that a growing ...

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4 Ways Leaders Can Change An Organization’s Culture

Organizational culture and CEOThe following is a guest piece by Jon Katzenbach and DeAnne Aguirre.

It is striking to see how many chief executives see their most important responsibility as being the leader of the company’s culture. According to Ginni Rometty, CEO of IBM, “Culture is your company’s number one asset.” Her counterpart at Microsoft, Steve Ballmer, has said, “Everything I do is a reinforcement or not of what we want to have happen culturally.”

Recognizing the importance of culture in business is not the same thing as being an effective cultural chief executive. The CEO is the most visible leader in a company. His or her direct engagement in all facets of the company’s culture can make an enormous difference, not just in how people feel about the company, but in how they perform.

There are several things you can do from your highly visible position at the top of the hierarchy to spark and foster the cultural realignments you want to see:

1. Demonstrate the power of positive urgency
Time and again, we hear executives cite the importance of having a “burning platform” – a stress-producing crisis, whether externally driven or ...

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There Are No Fad Diet Quick Fixes for Strategic Employee Recognition

Recognize This! – Building and strengthening a culture of recognition requires consistent, daily effort and action.

Over cake with colleagues at a recent company celebration, I had an epiphany. Well, perhaps not an epiphany as this is a truth I’ve long known, but definitely an analogy worth sharing.

As we enjoyed cake and petits fours (they’re smaller, so fewer calories, right?), my colleagues shared their plans to “get into shape for swimsuit season,” as they called it. New Year’s resolutions for losing weight and getting fit were long passed, so now it was time to focus on the latest quick weight loss scheme – the newest pill, the craziest fad diet.

As we all joked together, I realized – this is what many companies do with employee recognition, motivation and engagement. They try the “quick fixes” – Pizza Party Wednesdays, Bagel Fridays, Employee of the Month, and my personal favorite: some form of peer nomination with a “winner” drawn from a hat.

Like the infamous grapefruit diet, these are all quick fixes. Just as no one can eat grapefruit every day for months on end, no strong company culture ...

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NSA Snooping's Impact on Businesses and HR

The news media and Internet have been sizzling ever since last week’s revelation by The Guardian and The Washington Post that the U.S. National Security Agency (NSA) has been tracking data from many U.S. phone calls as well as much of the world’s Internet traffic.

Amid retractions, corrections, denials, international concern, non-comments, and accusations galore, parsing through the implications of what exactly has been going on in both the secretive Foreign Intelligence Surveillance Act (FISA) court system and the NSA’s “PRISM” program is an important and ongoing conversation for civil society.

For businesses, data vulnerabilities—whether via government security programs or corporate espionage by foreign nations—are a real and constant threat. But what’s to be done?

You could reject the cloud, unplug your computers, cancel your phone lines, and insist on only meeting people face-to-face in secure facilities. For the more practical among us, instead it makes more sense to simply take a few moments to consider in a very realistic way how government spying impacts your competitive position, and what new liabilities these ...

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Zen of Jen – I Have All the Time I Need

brain freeze

Warm up your brain freeze | Destress

This is the first in a new series on my blog called “Zen of Jen”, in which I’ll share ideas for helping you maintain a sense of calm in your crazy work world. Hat tip to Dan McCarthy of the Great Leadership blog – whose comment in an email sparked this idea. Thanks, Dan!

The other day, I found myself awake an hour earlier than usual, my mind swirling with all the things I want to accomplish. My mental landscape was a jumbled mess: two parts ambition, one part anxiousness and a dash of hope.

Can you relate?

We all lead busy lives, but there are some days when the energy of the world seems to gang up on us, creating overwhelm.

When I wake up with my mind already on overdrive, it’s a signal to me that it’s time to redirect all that swirling energy into something more focused and productive.

Here’s what I do to reclaim a sense of calm:

  1. Close my eyes.
  2. Breathe deeply.
  3. Repeat several times: “I have all the time I need.”

Now, you are probably thinking, “Um, Jen? I don’t really have all the time I need. That’s the reason I’m stressed.”

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How would you like to learn the world’s biggest success secret in dealing with people?

Would you like to learn a success principle that costs you nothing but the small amount of time it takes to use and can return dividends for you, your personal life and business career that can last a lifetime?

What would you pay me if I could give you an envelope with a secret formula for getting the most and best out of every interaction with every person?

How much do you think creating a positive experience with every interaction would mean to you personally and professionally?

Something that is guaranteed to get you more opportunities and more people who will help you get there.

So, you haven’t answered the question.

What would you pay for that secret formula inside of a sealed envelope?

How much would a guaranteed success formula be worth to you, your career and those you work with?

Would a guaranteed success formula be a little deal, a moderate deal, or a big deal for you? 

Regardless of what you think, I’m here to tell you this success formula is a big deal. I’m also going to give you that envelope for free.

The one guaranteed success formula in dealing with people is acknowledgment!

Acknowledgement is a big deal. 

More importantly, ...

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Employer Sponsored Insurance Dramatically Changing

While flipping through the latest HR Magazine, an infographic caught my eye. It related to a conversation I was having only yesterday on rising health insurance costs and the decline in the number of organizations offering employer sponsored insurance (known in the industry as ESI).

According to a recently released report by the Robert Wood Johnson Foundation (RWJF) and prepared by researchers from the University of Minnesota's State Health Access Data Assistance Center, health insurance costs, organizations' offerings, and employee participation have dramatically changed over the past 10 or so years.
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Image courtesy of freedigitalphotos.net user Stuart Miles

In an interview about the report, Risa Lavizzo-Mourey, M.D.--CEO; and President of the RWJF--noted that, "Employers continue to shoulder about the same percentage of costs for employees' health insurance as they did 10 years ago, but everyone's costs have increased dramatically. Higher costs naturally translate into fewer employers offering insurance coverage, and fewer employees accepting it, even when it is offered."

 

Specifically, the report notes interesting information collected between 1999/2000 and ...

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Hashtags on Facebook: A Declaration of War on the Twitter PR Machine

The amount of confidence brand managers and marketing executives have placed in Twitter has always perplexed me. We know that Twitter is a “shouting platform” rather than a conversational platform. Whether you’re a brand or a pissed off, grounded airline customer, you’re using Twitter as a cry for attention or help. As such, Twitter has attracted personas of all types — many of which are illegitimate marketers, shameless self promoters, altogether fake people, and the like — all infecting your stream with messages you more than likely want to ignore. It therefore stands to reason that Twitter has such a …

Hashtags on Facebook: A Declaration of War on the Twitter PR Machine by - Windmill Networking - Windmill Networking - Social Media Marketing & Social Business Strategy . This copyrighted content was originally published on Windmill Networking and may not be republished on any other website or in any other format without explicit permission from the publisher.

  

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Top 5 Employee Recognition Goals from the Latest WorldatWork Trends in Recognition Report

Image Credit: WorldatWork “Trends in Employee Recognition 2013 Report”

Recognize This! – More and more companies are realizing the power of strategic employee recognition to reinforce and drive desired behaviors in the daily work of employees.

WorldatWork just released its 2013 Trends in Employee Recognition report. The timing is ideal, as earlier this week I blogged about the importance of behavior-based recognition and WorldatWork’s press release about the new report proclaims: “For the first time in the survey’s 11-year history, programs to motivate specific behavior jumped to a top-tier goal, cited by 41% of organizations in 2013 vs. 25% in 2008.”

Indeed, four of the top five recognition goals for organizations across industries are the focus of strategic, social employee recognition programs. The outlier (and still most popular program) is recognizing years of service. I believe this old standby remains at the top of the list because, even when companies find themselves in the toughest financial straits, leadership believes they must honor the loyalty of employees shown for years of service.

I, too, believe this to be ...

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Want Happy Customers? Treat Your Employees Like VIPs

VIP

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