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Latest Posts

 
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Choose Rouge At Your Own Peril

Air Canada Rouge is not a competent airline. Here is a list of reasons every customer should be wary:
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Would You Risk Your Job to Save Your CEO?

I’m based outside of Boston, Mass. Big news in these parts during the last week is the work stoppage by employees at Market Basket, a New England-wide, family-owned, grocery store chain with more than 70 stores, approximately 25,000 employees and annual revenues that run around $4 billion.

So, what’s so unusual about a work stoppage among dissatisfied employees? In this case, several things:

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Leadership Assessments and Oddball Captains of Companies

I have a love/hate relationship with leadership competencies.  On one hand, I see the benefit of telling a young manager, “Hey, here are the competencies we associate with good leadership. Learn them and you’ll go far.” On the other hand, I hate the notion of the kind of cookie-cutter leadership in which managers see and react to problems in the same ways every time. It reminds me of the classic song “Little Boxes”:

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Your sources of real power

Leadership just isn’t what it used to be. Thank goodness! We’ve all known of organizational cultures where the managers’ use of command and control is a source of power. Because we are now in an age of flattened organizational structures, global broad based knowledge, and speed of light decision making, real leadership power lies in work relationships that are formed and intentionally sustained.

In the next 20 years, we’ll see more change in how managers lead. Although here are still pockets of managers who grasp for power through force and strength, they’ll leave and be replaced with a new type of manager. This manager will be adept at real power. They’ll share influence by being a catalyst to bring out the best in their stakeholders and organizations.

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Employee retention: How to keep the good ones

In almost all companies, it’s the staff that add value. They can make the difference between profit and loss, and when they leave, you can face issues such as performance disruption, replacement costs (estimated in some surveys to be over £7,500) and the time it takes to find and train someone new. There are steps you can take to increase employee retention and perhaps most importantly; recruit the best people in the first place.

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Stop Relying On LinkedIn InMails And Use These Contact Methods Instead.

Social Media Assumptions Are Costly

 

What would your boss say if you had a 75% failure rate? Would they be happy?
Turn it around the other way (in other words, spin it) – you are successful 25% of the time – would that make it anymore palatable? Well that is what LinkedIn sales people are doing – saying that having a 25% success rate with InMails is good and aspirational. That’s a great sales message that fills you with confidence in a product, right?

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What Words on My Tombstone?

What do you think about when you take stock of your life? What do you strive for? What makes you feel successful?

But first…

What I’m about to write is NOT a judgment call—having been brought up in a judgmental family I don’t judge. Sure, I have opinions, we all do, but I don’t judge. The most I can say is “X doesn’t work for me, but Y does.”

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Creative Leadership – Essential Reading – #1

What’s black and white and red all over?

A newspaper? A sunburnt penguin?

Or maybe…it’s this lot.

Creative Leadership - Essential Reading

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Gap between Millennial Employee Viewpoints and Employer Expectations

 

For any organization to operate efficiently, there must be complete coordination between all layers of staff and management. Only when there is complete communication can you expect an organization to operate smoothly. All gaps must be bridged, and all terms must be understood well by all. When running an organization, terms, definitions as well as all targets and expectations must be crystal clear to employers and employees. However, in recent years, employers and employees seem to have drastically different views on crucial areas, which lead to much distress and turmoil for companies.

Millennials are known for having opinions that are quite different to those of their employers. Indeed, the differences are so vast that you might wonder how they could ever be reconciled. For example, 86% of Millennials see themselves as hardworking indivdiauals, while only 11% of their employers agree with this. Also, 82% of Millennials believe that they are loyal to their employers, but only 1% of employers believe that this is true.

What Can Be Done to Narrow the Perception Gap between Employers and Millennials?

 

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The Lesson From the Microsoft Cuts: Don’t Mix the Message on Layoffs

This is not good. One of the guys on the marketing team I work with just got fired. OMG, they just fired another one. It is just crazy around here now.”

As I read the text messages, I could feel the tension that must have permeated this workplace.
 
The text was from someone who had been in the world of work for four years out of college. This situation with them went on for two days, and as I got the blow-by-blow, it felt like being in a war zone.
 
The question that probably popped in her mind was, “Am I next?” When I asked that question, her response was, “I honestly don’t know, but I do know that I am backing up all my work just in case.”
 
So when the dust settled, the leaders of this company called an all-hands-on-deck meeting to talk about the new corporate strategy. Oh, they also discussed the layoffs.

Who are these people?

Weekly Most Discussed

 
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Understanding The Value Of Charisma In Leadership

Charismatic-leaders-help-those-around-them

Last week, I had the pleasure of giving the keynote speech at the 2014 NAED LEAD Conference held in Chicago. Given how the focus of my speech was examining the role of charisma in leadership and how we can develop this trait to inspire and engage our employees, it would seem almost natural that the locale for this keynote was this elegant, almost regal ballroom located in one of the illustrious hotels found along Chicago’s “Magnificent Mile”.